Privacy Policy
Effective Date: 31 May 2025
Last Updated: 31 May 2025
FinProHub ("we", "our", or "us") respects your privacy and is committed to protecting the information you provide when using https://www.finprohub.ai. This Privacy Policy explains how we collect, use, and disclose your personal information based on your user type and interaction with our platform.
1. Information We Collect
We collect personal data based on the user type selected during profile setup:
A. Individual Users
- First Name, Last Name
- Address, City, State, Postal Code
- Country Code, Phone Number
- Date of Birth
- User Type
B. Financial Businesses
- Business Name
- Business Description
- Business Email, Phone Number
- Business Address
- Website, Hours of Operation
- Products & Services
- Promotional Image
- License Status (toggle)
- Customer Offers (toggle)
C. Financial Professionals
- Selected Agency
- Other basic identity details as required
Additionally, we collect:
- Account credentials (email, password)
- IP address, browser type, device type, and usage logs
- Voluntary information submitted through forms or communication
2. Payment Information
All payment transactions are securely handled by Stripe. We do not store your credit card or banking details on our servers. All such data is collected and processed in accordance with Stripe's Privacy Policy.
3. How We Use Your Information
We use your information to:
- Verify your identity and create your user account
- Tailor the platform experience based on your user type
- Communicate with you (e.g., updates, support, reminders)
- Display services and offerings to potential customers
- Enable secure login and account recovery
- Monitor and improve website performance
- Comply with legal and regulatory obligations
4. Sharing Your Information
We may share your data with:
- Service providers (e.g., Stripe for payment processing)
- Marketing or analytics tools (e.g., usage tracking and insights)
- Legal authorities, when required by law
We never sell your personal data.
5. Your Rights
Depending on your location, you may have the right to:
- Access or update your personal information
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise any of these rights, please contact us at finprohubai@gmail.com.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Security
We use industry-standard encryption and security practices to protect your data. However, no method of transmission or storage is 100% secure.
8. Cookies
We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.
9. Children's Privacy
Our platform is not intended for use by children under the age of 13. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: finprohubai@gmail.com